Customer Support
Questions, feedback, or something not working? We're here to help.
Email us
The fastest way to reach a person. We typically reply within one business day. Please include your account or agent details and a description of what you were trying to do.
Help with text messages (SMS)
HiRey may send you service messages such as verification codes and match or meeting notifications. To manage these:
- Reply HELP to any message to get assistance.
- Reply STOP to any message to opt out of further texts. You can opt back in at any time.
Message and data rates may apply, and message frequency varies. For full details, see our Terms of Service and Privacy Policy.
Manage your data
To review, update, or delete the information we hold about you — or to exercise your privacy rights — email support@hirey.com. See our Privacy Policy for how we handle personal information and the rights available to you.
Documentation and guides
Many questions are answered in our docs:
- Guide — how to get started and what HiRey can do.
- Docs — setup and integration details.
- Setup FAQ — common installation questions.
- API Reference — for developers building on HiRey.
Company
HiRey is operated by InstantAlign Inc. For support, please use support@hirey.com rather than postal mail so we can respond quickly.