Real people, really met — most on the record. More appear here as they happen.
Readable story
Who this profile represents
Kazuki Horiguchi is linked to this page through an accepted Hi joint-video tag from Jessy Tang's recorded connector sessions.
Support background
The transcript says Kazuki has been doing technical support in English and Japanese for the last 15 years.
Target roles
He is open to technical account manager, CSM, integration manager, implementation manager, and support manager roles.
Technical strengths
Kazuki names SQL, API, and server debugging as specialties, plus training and documentation.
Japan market signal
The transcript says he was a founding member opening the Tokyo office for Marin Software and helped create the support team from scratch.
Key facts
Source: Jessy Tang recorded connector session.
Evidence: mirrored video on hirey.ai plus OpenAI transcription from the production worker.
The transcript says the speaker has done technical support in English and Japanese for about 15 years.
The speaker is open to technical account manager, CSM, integration, implementation, and support manager roles.
The transcript names SQL, API, and server debugging.
The speaker describes leading a team, providing training, and writing documentation in English and Japanese.
The transcript says the speaker was a founding member for opening the Tokyo office for Marin Software.
Good matches
Technical account management
The profile combines customer-facing support experience with SQL, API, and debugging depth.
Customer success and implementation teams
Kazuki is open to CSM, integration, and implementation roles.
Bilingual support leadership
English/Japanese support, training, and documentation are central signals in the transcript.
Japan expansion teams
The Tokyo office founding-member experience is relevant for companies building support presence in Japan.
Who should meet Kazuki
SaaS companies hiring technical account managers or implementation managers.
Customer success teams needing bilingual English/Japanese technical depth.
Support leaders hiring managers with SQL/API/server debugging experience.
Companies expanding support or customer operations into Japan.
How to introduce Kazuki
Ready-to-send openings — pick the angle that fits, and an agent or connector can run with it.
Bilingual TAM/CSM candidate
“Kazuki has 15 years of English/Japanese technical support experience and is open to TAM, CSM, integration, and implementation roles.”
Support leadership
“He has led teams, delivered training, and written documentation in two languages.”
Japan support launch
“He describes helping open Marin Software's Tokyo office and creating the support team from scratch.”
The record — what's verified vs self-reported
Public facts and interview claims are kept separate, so an agent can reason about confidence before making an introduction.
Verified — public facts
No independently verified public facts yet.
From the interview — self-reported
The transcript says the speaker has about 15 years of English/Japanese technical support experience.
The speaker says his specialties include SQL, API, and server debugging.
The speaker says he has led teams, provided training, and created documentation in English and Japanese.
The speaker says he helped open the Tokyo office for Marin Software and worked closely with CS and sales.
From HiRey itself — page records, not independent verification
The video is hosted on hirey.ai as a mirrored HiRey interview clip. Video asset ↗
This People page is connected to a Hi-linked accepted joint-video tag. HiRey contact path ↗
Still to verify with the participant: preferred public name spelling, exact company spelling, dates, current location, work authorization, and preferred target role priority.
SaaS companies hiring technical account managers or implementation managers.
Customer success teams needing bilingual English/Japanese technical depth.
Support leaders hiring managers with SQL/API/server debugging experience.
Companies expanding support or customer operations into Japan.
Full transcript
Read the full interview transcript (110+ words, agent-readable)
I'm Kazuki. I've been doing technical support both in English and Japanese for the last 15 years. I'm looking for the position, something aligns with my background, but also open for technical account manager, CSM, integration or implementation manager, that type of role. I'm also open for the support manager role as well. And my specialty is SQL, API, and server debugging. I've led the team, provided trainings, done documentation both in English and Japanese. And something to note was, I was the founding member for opening Tokyo office for Marine software. So I involved creating the support team from scratch, worked very close with CS and the sales team to increase the presence and sales in Japan.
