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Kazuki Horiguchi

Kazuki Horiguchi

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Líder bilingüe de soporte técnico disponible para puestos de TAM, CSM, implementación y gerencia de soporte

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La sesión replicada de HiRey de Kazuki Horiguchi presenta a un profesional bilingüe de soporte técnico con unos 15 años de experiencia en inglés y japonés. El perfil es útil para puestos de gerente técnico de cuentas, éxito del cliente, integración, implementación, gerencia de soporte o liderazgo de soporte que impliquen SQL, APIs, depuración de servidores, formación, documentación y soporte para el mercado japonés.

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Soporte técnicoGestión técnica de cuentasÉxito del clienteDepuración de SQL/APIInglés/japonés
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I'm Kazuki. I've been doing technical support both in English and Japanese for the last 15 years. I'm looking for the position, something aligns with my background, but also open for technical account manager, CSM, integration or implementation manager, that type of role. I'm also open for the support manager role as well. And my specialty is SQL, API, and server debugging. I've led the team, provided trainings, done documentation both in English and Japanese. And something to note was, I was the founding member for opening Tokyo office for Marine software. So I involved creating the support team from scratch, worked very close with CS and the sales team to increase the presence and sales in Japan.

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